Unable to renew

[#1]

I'm getting the attached error when I log into my account and try to renew, as far as I am aware I don't have any outstanding orders.

[#2 · Accepted solution]

Hiya @mth, thanks for getting in touch. I'm sorry for the issues with your account.

I have made some amendments on your account from this side and you should now be able to renew with no issues.

If you have any further queries, please just get back to us.