Unexpected bill

[#1]

Hello

My bill for this month has gone up by over £12, Why has this happened?

[#2]

Thanks for your post @Nezzac

I'm sorry to see your bill's higher than you'd expect.

I'd recommend having a look at the breakdown of your bill by going Here but if you need further help, feel free to let me know.

[#3]

I don't understand what these additional call charges are?

[#4]

Is there a breakdown of calls if you scroll down onto the next pages? It may be towards the bottom of the bill 

[#5]

Yes there is and I've spent £2.95 on calls so am totally mystified as to why I'm being charged so much.

[#6]

Any ideas?

[#7]

Thanks for getting back to me @Nezzac and apologies for the delayed response.

I've dropped you an email under the ticket ref 220936781 which I hope helps.

If you're not seeing what I'm seeing, could you private message me a screenshot showing the bill you're looking at?