Upgrading my Broadband Package

[#1]

I am thinking about upgrading my broadband package from Unlimited Fibre Extra (Without Phone) to include Line Rental.  But I want to know whether this will include anytime calls or unlimited UK calls.  I can only seem to find that this is available for new customers.  I have been with Plusnet for years and don’t see a reason why this wouldn’t be available for existing customers.  If it’s not available then I will have to switch to another provider.  Any advice would be appreciated

Thanks

[#2]

Moderators Note

This topic has been moved from Fibre to My Account/ Billing 

[#3]

Hi there,

We don't offer the "Anytime" plan nowadays, so you'll be able to switch to "Unlimited UK + Mobile Calls" when transferring your phone line to us either through your account online or by calling us on 0800 013 2632.

Let me know if you need any further help.

[#4]

Thanks, I’ll give them a ring

[#5]

No problem, let me know how it goes

[#6]

All sorted 😊👍

[#7]

Awesome, that's good to see and cheers for the confirmation.

Let me know if there's anything else you'd need help with.