Uploading receipt

[#1]

Hi,

i have been told to upload a receipt to my account but can’t find where to do it! Can anyone help me?

it’s a bt receipt as I didn’t receive a router before they took over my broadband so they set me up with 5 days on bt and said if I upload the receipt they would credit my account

thank you in advance 

[#2]

Hi @Bobgoblin

I'm really sorry for the confusion with where you should be uploading the receipt and to see your router didn't arrive in time. 

I've created a ticket on your account you can view & respond to by going Here, where you should be able to attach a file showing the receipt. Once you've attached the file, I'll apply the credit.