Wifi connection problem

[#1]

My wifi has been playing up all night, I have restarted my router so many time, deleted & re entered the Wi-Fi password, but every time I try to connect to Wi-Fi it loads onto plusnet site with a message saying “the account has no invoice in failed billing” ? My account is up to date with payments. The lights on the router are all as should be so I am really confused, can someone please help?

[#2]

Moderator's note(s):

Thread moved from Broadband to My Account/Billing.

[#3]

Hi @Marcus4 

I've just checked your account and it looks like that's all been sorted now. I take it everything is working OK on your side?

Adam

[#4]

Hi, no the Wi-Fi is still not working. Every time I try to connect it takes me to the plus net page with a message saying “the account has no invoice in failed billing”

[#5]

Oh no I'm really sorry to hear that @Marcus4 

It looks to be sorted this time from what I can see.

All okay now?