You can't change your products for the moment, you have an order which is currently being processed.

alicerogers · ‎10-11-2020

Hi,
My account has always go this message when I login 'You can't change your products for the moment, you have an order which is currently being processed. Please try again later.'

I'm now out of contract and would like to renew but can't because of this message.

Please help

bmc · ‎28-02-2017

@alicerogers

This is a known problem on the website. A staff member will come along in due course and get it fixed for you.

You could try the Customer Options Team on 0800 013 2632 - tell them you're thinking of leaving and see what deal they offer.

Brian

LaurenB · ‎07-12-2017

Hiya @alicerogers, thanks for getting in touch. I'm sorry for the issues with your account and problems this is causing you!

I've took the necessary steps our side and this should now all be sorted for you Can you let me know if the error has now gone?

If this post resolved your issue please click the 'This fixed my problem' button

Lauren Barry
Plusnet Help Team

You can't change your products for the moment, you have an order which is currently being processed.

You can't change your products for the moment, you have an order which is currently being processed.

Re: You can't change your products for the moment, you have an order which is currently being proces

Re: You can't change your products for the moment, you have an order which is currently being pro...