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You cannot make any changes to your account while there is a phone order in progress
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You cannot make any changes to your account while there is a phone order in progress
26-05-2022 1:44 PM
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Hello, hopefully someone from Plusnet support will see this and be able to help.
I’ve been trying to make a change to my package, but I can’t get any further than the screen that says ‘you cannot make any changes to your account while there is a phone order in progress’
I’ve been trying for the last couple of months to do this and the same message keeps coming up. I’ve tried to call, but to no avail.
Any suggestions?!
Thank you!
I’ve been trying to make a change to my package, but I can’t get any further than the screen that says ‘you cannot make any changes to your account while there is a phone order in progress’
I’ve been trying for the last couple of months to do this and the same message keeps coming up. I’ve tried to call, but to no avail.
Any suggestions?!
Thank you!
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Re: You cannot make any changes to your account while there is a phone order in progress
26-05-2022 1:51 PM
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It's a known problem with the website.
A staff member will come along in due course and get it sorted for you.
Brian
Re: You cannot make any changes to your account while there is a phone order in progress
27-05-2022 2:59 AM
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It is a problem that has existed for not just days, weeks or even months.
It is a perennially persistent problem.
Re: You cannot make any changes to your account while there is a phone order in progress
27-05-2022 2:03 PM
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Message 4 of 4
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- Plusnet Community
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- My Account/Billing
- :
- You cannot make any changes to your account while ...