end my contract early.

karlgixer · ‎03-03-2018

What sort of payment will i be looking at if i end my broadband contract early?

My contract does not run out until 17th Jul 2023.

Thanks Karl.

jab1 · ‎24-02-2012

Roughly 9 x your contracted monthly price, with some slight adjustments.

John

Baldrick1 · ‎30-06-2016

Moderators Note

This topic has been moved from Broadband to My Account/Billing

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SpendLessTime · ‎21-09-2009

There is a help page which outlines how it should work https://www.plus.net/help/my-account/early-termination-charges/

Ex - Plusnet Customer (2009 - 2023) now with BT

SammyM · ‎22-01-2018

Hiya @karlgixer,

I'm really sorry to hear that you are looking to leave us, is there any particular reason why?

I only ask as if it is something I can resolve I will sort it.

If you do wish to find out the early exit fee, you would need to speak with our customer options team on 0800 013 2632, as they are the best people to speak to about this.

Opening Times:

08:00 - 20:00 Monday to Friday

09:00 - 19:00 Saturday

09:00 - 18:00 Sundays

If this post resolved your issue please click the 'This fixed my problem' button

Sammy M - Sheffield Team
Plusnet Help Team

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