how to pay overdue bill from abroad
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how to pay overdue bill from abroad
18-12-2023 12:31 AM
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I have a very small final bill to pay. how can I pay this bill now my direct debit has closed. I cant use the 0800 number from here without spending more than the bill is worth. Why don't Plusnet have bank details available to pay on line. I. sent them an email but have not had a reply
Re: how to pay overdue bill from abroad
18-12-2023 8:26 AM
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Hey there @kat3 is this for mobile or broadband?
Re: how to pay overdue bill from abroad
18-12-2023 11:40 PM
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Hi Wilcutforth,
this is for broadband. It is a final bill I received after leaving the UK. After speaking to an adviser at Plusnet, I was given the impression my last monthly payment would clear the early exit fee, so I closed the Direct Debit. It’s for £7.16 so it will cost me more in phone charges to try resolving it this way. Can’t access 0800 number from here. Should be an easy way to just pay one off to Plusnet or good will gesture with being a long term customer. Confirmation of that would be great.
Re: how to pay overdue bill from abroad
19-12-2023 7:17 AM
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@kat3 A quick search found this: +44 345 140 0200
Re: how to pay overdue bill from abroad
19-12-2023 11:59 AM
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Ah ok @kat3 I'm going to pop you a PM over to sort this.
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