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incorrect bill

stoppo
Newbie
Posts: 3
Registered: ‎27-09-2015

incorrect bill

‎02-09-2024 7:45 PM

charged £5 for static ip but  have not asked for one

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MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,064
Thanks: 1,653
Fixes: 497
Registered: ‎01-01-2012

Re: incorrect bill

‎03-09-2024 11:09 AM

Sorry to hear this @stoppo 

I've raised a ticket on your account regarding this and you'll get an e-mail copy shortly 

Let us know if there's anything else we can help with

 

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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stoppo
Newbie
Posts: 3
Registered: ‎27-09-2015

Re: incorrect bill

‎12-09-2024 6:19 PM

many thanks for promtly sorting this

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