no communication re final bill

[#1]

I ported my number to another network this week but have had no communication from plusnet re my account closing or the final bill. How long should this take?

[#2 · Accepted solution]

If this is a mobile account, as I suspect, then, like a BB account, you should receive a final invoice within 21 days.

[#3]

Yes it's mobile. Thanks for the info!