possible error on billing - can someone contact me privatley

steveo3002 · ‎06-11-2018

i have emails from plusnet - my broadband ends 26oct price will go from £5.xx to 16.98 when it ends

can someone tell me why ive been billed 16.98 on oct 4th....when i have 22 days remaining ?

dvorak · ‎11-01-2008

Moderators Note

This topic has been moved from Fibre to My Account / Billing

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LaurenB · ‎07-12-2017

Hiya @steveo3002, I am really sorry for the issue with your bill.

I have now taken the steps to resolve this for you and have sent an email with the details. Please get back to us should you have any further queries.

If this post resolved your issue please click the 'This fixed my problem' button

Lauren Barry
Plusnet Help Team

possible error on billing - can someone contact me privatley

possible error on billing - can someone contact me privatley

Re: possible error on billing - can someone contact me privatley

Re: possible error on billing - can someone contact me privatley