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Activating your line

FIXED
JJ-
Newbie
Posts: 2
Thanks: 1
Registered: ‎14-03-2022

Activating your line

‎14-03-2022 7:28 PM - edited ‎14-03-2022 7:32 PM

Good evening!

Just a quick one! 

 

How long would the line activation take as been discounted from internet from mid-day (phone has been transferred already)

as will need the internet for work!

Also the activation date is showing {strCustActivationDate} still..

 

Many thanks

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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,680
Thanks: 10,324
Fixes: 1,607
Registered: ‎21-04-2017

Re: Activating your line

Fix

‎15-03-2022 10:08 AM

Hi there,

I can see your broadband went live about 10 mins ago. I'm really sorry for the delay.

Let me know if you've got any further issues and I'll be happy to help.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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JJ-
Newbie
Posts: 2
Thanks: 1
Registered: ‎14-03-2022

Re: Activating your line

‎15-03-2022 10:16 AM

Thank you team for help and quick action! 

 

Amazing!

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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,680
Thanks: 10,324
Fixes: 1,607
Registered: ‎21-04-2017

Re: Activating your line

‎15-03-2022 10:23 AM

Excellent, cheers for the confirmation and no problem at all!

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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