cancel
Showing results for 
Search instead for 
Did you mean: 

Activation date error message

mooneyb3
Newbie
Posts: 1
Registered: ‎01-02-2022

Activation date error message

Hi, was hoping to get some clarification on my expected activation date? Currently I just have the {strCustActivationDate} error that seems to happen sometimes. Finding it difficult in our new apartment at the moment without broadband or mobile data. Thanks!

Tags (1)
1 REPLY 1
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Activation date error message

Apologies for the lack of communication fro our end here:@mooneyb3, I'm not sure why our system hasn't sent you the activation date.

I've had a look at the orders though and can confirm that your broadband is due to go live at any point up to midnight.

 

 Adam
 Plusnet Help Team - Leeds