Activation date

[#1]

Hi! Is there any way to bring the activation date forward? I’ve made a mistake and my old provider has turned my connection off already.

[#2]

Hiya @emmaj, thanks for getting in touch and a warm welcome to Plusnet!

I am sorry for the error with your service.

I have had a check and can see your order is due to complete on 22/11/21, we aren't able to bring this date forward as this is the earliest date our suppliers are able to provide the service. I'm really sorry for the inconvenience caused.

Should you have any further queries in the meantime, just get back to us.

[#3]

Thanks for the reply. It was my mistake anyway! 🙂