Broadband Intermittent -service unuseable

[#1]

It's with our upper faults team at the minute and I am not going to confuse things by messing with it all. They should be in touch soon.

[#2]

Thanks both , have done as suggested and will see how it goes today and post this evening
Cheers laura

[#3]

hi all, so it seemed to "work" yesterday . The connection only flapped once or twice. Today it seemed to be stable for a short period then it started to drop again regularly. BT Openreach are coming out again tomorrow ( 20/08 ) to see if they can identify where the problem is.