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Broadband activation

FIXED
SammyM
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,043
Fixes: 101
Registered: ‎22-01-2018

Re: Broadband activation

Thanks  Lesley, I really appreciate you getting back to me with the evidence I have asked for and I tried to call you just now to discuss the best step forward. There was no answer and I'm sorry if it was at a bad time. 

 

I am going to take personal ownership of this for you and I am going to provide an email update here with a plan in the next half hour. 

 

If you have any questions or other queries you can update the ticket and I will look into these also Smiley 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
Townman
Superuser
Superuser
Posts: 23,954
Thanks: 10,155
Fixes: 174
Registered: ‎22-08-2007

Re: Broadband activation

...And right now, every Plusnet option on Uswitch has a reward card tagged to it - Compare Our Plusnet Broadband Deals & Packages 2022 | Uswitch.com

Uswitch.png

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

SammyM
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,043
Fixes: 101
Registered: ‎22-01-2018

Re: Broadband activation

Cheers Lesley, I have sorted that for you and sent you an email confirmation. 

 

Please get back in touch if you need any further help. 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team