Broadband upgrade
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Broadband upgrade
04-05-2023 2:26 PM
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I have recently upgraded from Standard broadband to fibre and was given the 3rd May as the up upgrade date, so for the switch to fibre has not happened still only below 4mb/s speed. How long will the transfer take, when is it likely to happen.
Regards
G.
Re: Broadband upgrade
04-05-2023 3:08 PM
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Check for any tickets on your account as indicated in this thread https://community.plus.net/t5/My-Order/Upgrade-to-Unlimited-Fibre-on-2nd-May-never-happened/m-p/1919...
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Broadband upgrade
08-05-2023 9:12 AM
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Hi @eagleman I've just checked over your account and can see your upgrade is set to go ahead on 12/5/23
Re: Broadband upgrade
08-05-2023 9:36 AM
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G.
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