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Broadband

3124
Newbie
Posts: 1
Registered: ‎18-07-2023

Broadband

New customer broadband still not connected
3 REPLIES 3
jab1
Legend
Posts: 18,908
Thanks: 6,198
Fixes: 286
Registered: ‎24-02-2012

Re: Broadband

More detail/information would help here. When did you place the order? What communications have you had from Plusnet? Have you checked your Member Centre for any messages/tickets/updates?

John
dvorak
Moderator
Moderator
Posts: 29,713
Thanks: 6,591
Fixes: 1,485
Registered: ‎11-01-2008

Re: Broadband


Moderators Note


This topic has been moved from Broadband to My Order

Customer / Moderator
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If it fixed it click 'This fixed my problem'
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Broadband

Hi there, I've just checked your account @3124 and can see your connection went live a few hours after you posted this morning. 

 

I hope it's working as expected and do get back to us if you need any help. 

 

Adam

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 Adam Walker
 Plusnet Help Team