cancel
Showing results for 
Search instead for 
Did you mean: 

Broadband

3124
Newbie
Posts: 1
Registered: ‎18-07-2023

Broadband

New customer broadband still not connected
3 REPLIES 3
jab1
Legend
Posts: 19,018
Thanks: 6,226
Fixes: 287
Registered: ‎24-02-2012

Re: Broadband

More detail/information would help here. When did you place the order? What communications have you had from Plusnet? Have you checked your Member Centre for any messages/tickets/updates?

John
dvorak
Moderator
Moderator
Posts: 29,716
Thanks: 6,593
Fixes: 1,485
Registered: ‎11-01-2008

Re: Broadband


Moderators Note


This topic has been moved from Broadband to My Order

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Broadband

Hi there, I've just checked your account @3124 and can see your connection went live a few hours after you posted this morning. 

 

I hope it's working as expected and do get back to us if you need any help. 

 

Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team