cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Change activation date

RG2
Newbie
Posts: 8
Registered: ‎22-10-2023

Change activation date

‎22-10-2023 9:50 AM

I’ve recently signed up to transfer from BT. I’ve made an error and arranged the activation date prior to my contract ending.

At the moment my PlusNet contract is due to be activated on 6th November. If this could be changed to the 8th instead, I would be most grateful.

Thanks in advance.
Tags (1)
Message 1 of 3
(513 Views)
0 Thanks
2 REPLIES 2
Baldrick1
Moderator
Moderator
Posts: 12,344
Thanks: 5,531
Fixes: 430
Registered: ‎30-06-2016

Re: Change activation date

‎22-10-2023 9:59 AM

Moderator's note:
Thread moved from Broadband to My Order

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Message 2 of 3
(507 Views)
0 Thanks
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Change activation date

‎23-10-2023 2:44 PM

Hi @RG2 

 

I've opened a ticket on your account: https://www.plus.net/wizard/?p=view_question&id=237783288 please drop a reply on there to authorise the change and I'll put that through for you. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Message 3 of 3
(439 Views)
0 Thanks