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Change activation date

RG2
Newbie
Posts: 8
Registered: ‎22-10-2023

Change activation date

‎22-10-2023 9:50 AM

I’ve recently signed up to transfer from BT. I’ve made an error and arranged the activation date prior to my contract ending.

At the moment my PlusNet contract is due to be activated on 6th November. If this could be changed to the 8th instead, I would be most grateful.

Thanks in advance.
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Baldrick1
Moderator
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Posts: 12,436
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Registered: ‎30-06-2016

Re: Change activation date

‎22-10-2023 9:59 AM

Moderator's note:
Thread moved from Broadband to My Order

Moderator and Customer
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If it fixed it,  help others - select 'This Fixed My Problem'

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adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
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Registered: ‎27-04-2007

Re: Change activation date

‎23-10-2023 2:44 PM

Hi @RG2 

 

I've opened a ticket on your account: https://www.plus.net/wizard/?p=view_question&id=237783288 please drop a reply on there to authorise the change and I'll put that through for you. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
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