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Change to fibre and hub 2 question

Rik13
Grafter
Posts: 62
Thanks: 1
Registered: ‎11-08-2011

Change to fibre and hub 2 question

.

Been using the standard Broadband for several years  and am changing to unlimited fibre . I received a hub 2 router yesterday to replace the old +net one . Can I just set it up now and use it , or do I have to wait until the fibre  is activated ? Also, how long would that usually take  and are you contacted when the fibre is active and have to reset the router , or does it switch automatically?

 

Thank you.

4 REPLIES 4
MisterW
Superuser
Superuser
Posts: 16,403
Thanks: 6,310
Fixes: 452
Registered: ‎30-07-2007

Re: Change to fibre and hub 2 question

Can I just set it up now and use it ,

@Rik13  yes, it will work fine on ADSL ( normal broadband ) and will switch automatically when your Unlimited Fibre is installed.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Rik13
Grafter
Posts: 62
Thanks: 1
Registered: ‎11-08-2011

Re: Change to fibre and hub 2 question

Thanks for that information .

 

Rik13
Grafter
Posts: 62
Thanks: 1
Registered: ‎11-08-2011

Re: Change to fibre and hub 2 question

Will the fibre signal be switched on when my current ADSL contract ends next month or before that ?

MisterW
Superuser
Superuser
Posts: 16,403
Thanks: 6,310
Fixes: 452
Registered: ‎30-07-2007

Re: Change to fibre and hub 2 question

You should get email and text messages to advise the fibre installation date.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.