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Confused About Starting Date
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Confused About Starting Date
15-05-2023 9:02 AM
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So a member of the Plusnet Help Team commented on my last post that my internet is due to be up and running today (15th May), yet when I go to the dashboard, it says the 17th.
Ideally I want to know what date it will be, because two sources from the same company are telling me two different dates, which is not filling me with much confidence.
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Re: Confused About Starting Date
15-05-2023 10:18 AM
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Ring them on 0800 432 0200. Options, Broadband -> [enter mobile number linked to your broadband order] -> Residential -> Update on recent order.
I got through to an agent right away this morning to chat - good luck!
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