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Delayed order

GW2
Newbie
Posts: 1
Registered: ‎27-05-2023

Delayed order

‎27-05-2023 8:51 AM

I placed a new order on 5th May to commence on 25th May. All going well, phone transferred over but no broadband as yet. Disappointing as my previous provider has now stopped so we are left with no broadband which we heavily rely on for work. Not a great start with Plusnet!!
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MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,085
Thanks: 1,708
Fixes: 498
Registered: ‎01-01-2012

Re: Delayed order

‎30-05-2023 7:35 AM

Morning @GW2 

I'm really sorry to hear about the issues you've had with us.

From what I can see all is sorted now and you're online.

Let us know if there's anything else we can help with 

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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