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Engineer Visit Booked Despite Website Saying It Wasn't Needed?
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Re: Engineer Visit Booked Despite Website Saying It Wasn't Needed?
11-09-2023 10:10 AM
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Hi @adamwalker, I’ve just had a text to say that the engineer is coming tomorrow - had it not been updated to Thursday?
Message 16 of 20
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Re: Engineer Visit Booked Despite Website Saying It Wasn't Needed?
12-09-2023 4:24 PM
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Hi @gareth89
Unfortunately, it looks like the amendment Adam requested failed so the appointment is still going ahead for today between 1pm and 6pm.
If you're not going to be in we'll have to get that rearranged for you
Message 17 of 20
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Re: Engineer Visit Booked Despite Website Saying It Wasn't Needed?
12-09-2023 4:29 PM
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Hi @MatthewWheeler, does this mean that the engineer won’t be coming on Thursday morning?
Message 18 of 20
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Re: Engineer Visit Booked Despite Website Saying It Wasn't Needed?
12-09-2023 4:37 PM
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Potentially so @gareth89
I can try and rebook it for Thursday once this appointment fails
Message 19 of 20
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Re: Engineer Visit Booked Despite Website Saying It Wasn't Needed?
13-09-2023 3:35 PM
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Hi @MatthewWheeler, is it possible to get an engineer booked to come out ASAP if they’re not coming tomorrow? I need the internet to be able to work from home and I don’t have an office that I’m able to work from until it’s resolved.
Message 20 of 20
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