Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Engineer appointment no show
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Engineer appointment no show
Engineer appointment no show
04-10-2022 8:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Morning guys.
Was scheduled to have full fibre fitted yesterday (03/10/2022) between 08:00 and 18:00.
Waited in all day, no show from the engineer nor any missed calls.
Any chance you could chase this up?
Much appreciated,
Glen.
Was scheduled to have full fibre fitted yesterday (03/10/2022) between 08:00 and 18:00.
Waited in all day, no show from the engineer nor any missed calls.
Any chance you could chase this up?
Much appreciated,
Glen.
Message 1 of 2
(461 Views)
1 REPLY 1
Re: Engineer appointment no show
05-10-2022 6:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there Glen, I've just taken a look into this for you and according to what I can see we haven't confirmed an appointment yet so I'm really sorry if the crossed wires about this are our fault. Did you get an email to confirm that at all?
It looks like there's some external work on the local network that needs to be done before the installation can be arranged, that's taking longer than we'd hope so apologies for that too. We should have an update on Friday for you so I'll make sure we get back to you with that ASAP and sorry for the disappointment today.
Message 2 of 2
(391 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page