I received the activation email from Plusnet yesterday, so plugged in my router as directed at around 7pm. The light went green for a few seconds but very quickly went to a flashing orange. I followed the troubleshooter, which said it could be until midnight, but it is still flashing orange today at 8am. I have done a factor reset, unplugged and replugged the broadband cables. I have also manually tried to enter my username and password on the broadband settings, as it is still on setup@plusdsl.net, but none of these have worked. I called plusnet who said that there was an outage in my area, and others are also affected. This seems like a crazy coincidence to me, that there is an outage the first time I attached the router! I have also checked online and cannot see any outage or service problems anywhere. He told me an engineer would be out today, but it wouldn’t be fixed until at least tomorrow morning, but could be up until the 23rd and to call back if it still wasn’t working. I have now been without broadband for nearly a month, which is becoming frustrating! Any ideas on how to speed it up?
