Full fibre in a new build
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Re: Full fibre in a new build
23-01-2024 11:26 AM
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@MatthewWheeler - can you check?
Re: Full fibre in a new build
23-01-2024 1:55 PM
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I have acquired a spare router (not a PlusNet one, I think the company is called Technicolor). I have plugged this in. My PC is connected to it, but I have no Internet and the router's firmware is stuck on 'PPP connecting'. I have put the username and password in correctly but it merely remains on 'PPP connecting'.
Re: Full fibre in a new build
23-01-2024 2:46 PM
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@Lenzar what model router ? and how is it connected to the ONT ?
Just to check , username is <youraccountname>@plusdsl.net and the password is that used to login to the member centre https://www.plus.net/member-centre/login
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Full fibre in a new build
23-01-2024 3:03 PM
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I've realised why it isn't working. It has 4 ethernet sockets, but not one marked WAN. I am guessing it simply does not have the correct internals to do what I need.
It's a TG558 according to the labels. I connected it via one of the 4 ethernet sockets.
All this over me forgetting a mains cable! >_<
Re: Full fibre in a new build
23-01-2024 3:07 PM
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It does not appear that that router is Full Fibre capable - it is described as an 'ADSL/VDSL router'.
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