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Get router delivered to alternate address

CAD4
Newbie
Posts: 1
Registered: Saturday

Get router delivered to alternate address

I will be moving into my new address in a few weeks, can I arrange for the router to be delivered to my current address?

When I set up the new account use my future address for everything, but we are not going to be there before the date the service start, and I don´t know who is going to be there or when. I would like to have the router on my old address or at work for example.
2 REPLIES 2
outcast
Seasoned Pro
Posts: 523
Thanks: 201
Fixes: 9
Registered: ‎11-01-2025

Re: Get router delivered to alternate address

While this doesn't help with your request, consider -

  • Plusnet routers tend arrive typically one or maybe two days before the service is due to activate
  • Plusnet's router is shipped in a box which will fit through most letterboxes (so no need to be home to receive the parcel)
  • Your Plusnet service will activate regardless of having the router connected
  • Plusnet ship routers so close to activation date, that you'd risk it arriving at your old address after you've moved out

So as long as the previous occupant doesn't steal your post, having the router delivered to the new address should be OK.

 

Good luck with your house move and Plusnet activation.

.

LexLex2020
Plusnet Help Team
Plusnet Help Team
Posts: 80
Thanks: 124
Fixes: 9
Registered: ‎18-11-2024

Re: Get router delivered to alternate address

@CAD4,

 

I have opened a text with you on the main contact number on your account.

Could you confirm the address you wish for it to be sent to on that text?

Please do not post it on here, don't want any private information to be publicly available.

I can get that arranged no problem. 

 

Lex

If this post resolved your issue please click the 'This fixed my problem' button
Lex Keehner
Plusnet Help Team