Gift card email

[#1]

Hi I upgraded to full fibre on the 9th of February but have not received my £60 gift card email?
Thanks

[#2]

Hi @Aruss2000 

Thanks for reaching out over the forums, hope you're doing ok today  

Your service went live on the 10th Feb, by the end of this week you'd be expecting to receive the email to claim the reward card. If not, drop a reply on this thread and we can then get this chased up for you.

[#3]

Please can you chase up as never recieved email.

thanks

[#4]

Thanks for letting me know @Aruss2000, I've sent this off to our cashback team to have a further look into. They'll be back in touch within 5 working days.