Help with my new order please...?

[#1]

Last week (on 24/May) I ordered a FF145 service from you.... I order the 145 Mb service as last week it was the same price as the FF74 at £27.99

Today I see that the prices of the FF74 service has dropped to £24.99... is it possible to change my order to the FF74 at the lower price or do I need to cancel my order?

[#2]

Is there anyone from Plusnet staff able to help with this or should I just cancel my order?

[#3]

@Ian06  You may be waiting a long time for a staff reply, they seem a bit thin on the ground.  I would give the customer options team a call on 0800 0132632, it's usually answered quickly.

[#4]

If it was me I would call plusnet Customer Options Team  on 0800 013 2632 

You would may need to phone in to cancel your order

[#5]

Yeah the best guys to speak to would be the Customer Options Team. Us forum dwellers are just tech and bill.