Home Phone - Cancelled?

[#1]

Hi

I have recently signed up to Plusnet but have received an email saying Plusnet has confirmed I have cancelled my order for Home Phone when I haven't done so.

As part of the package I chose also includes the Unlimited UK and Mobile Calls am not sure why or how this has happened so could somebody please investigate this? 

Thanks!  

[#2]

Please disregard the above. Apparently the problem was already in the process of being resolved by the backroom crew at Plusnet 😊

Now have confirmation via email from Plusnet that all is proceeding to plan.

[#3 · Accepted solution]

 Hiya @phil68,

Thanks for getting in touch and for the update, I am glad to hear its all sorted.

Give us a nudge if you need any further help.