Hub two not delivered

[#1]

Hi,

I haven't received the Hub Two I ordered a month ago.

I assume you can see my account details. Please PM me to explain what has happened and when I will receive the modem.

Thanks

[#2]

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@justuseemail wrote:

. Please PM me to explain what has happened and when I will receive the modem.

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Why a PM, there's no secret information? See https://community.plus.net/t5/My-Router/Any-hub-2-delays/m-p/1853414#M30571

[#3 · Accepted solution]

@justuseemail - the hub has now been ordered and will be with you over the coming days. Apologies for the hassle.

[#4]

Thanks for your help.

Re. hassle, happily I have a working modem already, so the hassle concerned the odd method of contacting PlusNet and of working out how to do what in order to get support.