My broadband is still due to become active

[#1]

I received a message last Friday said my broadband was due to become active by midnight and I should wait for the confirmation. However,2days pass and I am still waiting for the confirmation .

[#2]

@nick2519706 Have you plugged in and connected your Hub to check? The confirmation messages don't always seem to arrive, for some reason.

[#3]

Oh...I haven't， I will try it latter.Thanks for telling me this.

[#4]

I just tried，but I can't connect to the wifi， the light on the hub is always orange.

[#5]

Just out of interest, what username and password is visible on this page?

[#6]

@nick2519706 

You should be able to connect to the hub by entering 192.168.1.254 in the address field of your web browser. The flashing orange light is informing you that you can’t contact the outside world, not your local network.

[#7]

Thanks for the help，I can connect with the wifi，but it just seems still not be actived yet.

[#8]

@nick2519706 

Having got access can you respond to post #5

[#9]

Thanks @Baldrick1 . Still don't quite know what the OP means by 'I can connect with the wifi，but it just seems still not be actived yet.'

[#10]

@jab1 

As per my post. Can connect to LAN but no WAN.

[#11]

The flashing orange light

Is the light actually flashing or steady ?

[#12]

Sorry for just replying，what I mean is after I enter the right code，one page shows that it unable to connect to the Internet and said I might still need to wait for the activation.Thanks for giving me advice,I think all I need to do now is waiting.

[#13]

It is flashing.

[#14]

Try ringing PN support - 0330 123 99123

[#15]

Okey, I will.