New broadband activation

[#1]

Hi  I want to get broadband installed.  I Don't have an existing landline but have BT socket.  How long does it take to get installed and can I specify a date and time for the installation?

[#2]

@mwkl  Welcome to the forum.

If you already have a landline, even if the line is not currently in use, then unless there is a problem withing your property you will not need an Openreach visit as the connection is done remotely.

You can request a date for activation and this will be passed on to Openreach. However the actual day is subject to Openreach confirming that they have technician availability on the day.

[#3]

Thanks.  So they will send the router in the mail and then I just need to call them on the day I want to set it up?

[#4 · Accepted solution]

then I just need to call them on the day I want to set it up

No , they will text/email when your installation is complete, you then just plug in the router which will have arrived a few days before in the post.