No contact re new order

[#1]

Hey all,
We recently signed up with plus net and were told on the 9th January that we would go live midnight 19th, we have still yet to go live and have heard nothing back from plus net. Tried to get through tonight but to no avail. Can someone please help

[#2]

Hi there, I'm really sorry that your order was delayed, I've checked over your account and can see that the service went live yesterday and should be working now. Please do get back to me if there's any issues though and I'll be able to help.