No engineer vist
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No engineer vist
24-10-2022 1:11 PM
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I was supposed to have a visit today by an engineer to set up broadband nobody showed up. I see this is a constant problem according to the forums. Could someone please help?
Re: No engineer vist
24-10-2022 1:24 PM
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@markj81 Openreach are on strike today.
Re: No engineer vist
24-10-2022 1:28 PM
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Thank you for your reply, I was told on Friday that the appointment was still on, I guess Plusnet was also in the dark.
Re: No engineer vist
24-10-2022 1:30 PM
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Or possibly the agent you spoke to was - the strike dates are public knowledge.
Re: No engineer vist
26-10-2022 10:11 AM
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Hi @markj81,
I'm sorry to hear that your order has been delayed. I've had a look over this and I can see that an update has been provided via this support ticket. Please let us know if you have any further queries or issues that you'd like to raise and I would be happy to assist.
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