All I want for christmas is a working phone for my elderly mother...

[#1]

@Townman Sorry - should have checked, but I'm trying (and failing) to follow two forums at once.

[#2]

Hi @stehaw, I'm sorry things are no further forward yet, we're still waiting on civil engineers being assigned to get the ducting cleared before we can move forward with a line installation. 

I've chased this up just now and have added an update to the account here for you: https://www.plus.net/wizard/?p=view_question&id=227451727
 

I tried calling your mobile but the call was rejected so sorry if that was a bad time.