No update on my order

[#1]

Hi, I placed an order on 11/8/21 but account still says order is being processed, please can you you help?

Thanks

[#2]

Thanks for your post @lsoutar and welcome to our Community Forums.

I'm really sorry to see you've not heard from us about your order.

I've just passed your order onto our suppliers now and we should be able to confirm your activation date within 24-48 hours.

Let us know if you need any further help.