Oder not dispatched after 5 days
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Oder not dispatched after 5 days
03-07-2024 7:12 PM
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Re: Oder not dispatched after 5 days
03-07-2024 7:19 PM
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What was the order for - just a Hub, or a new service?
Re: Oder not dispatched after 5 days
03-07-2024 9:27 PM
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Re: Oder not dispatched after 5 days
03-07-2024 9:34 PM
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Ordered Saturday by phone (presumably) - the order would not get to the warehouse until Monday should have been despatched Monday/yesterday. Have you had no notification?
Re: Oder not dispatched after 5 days
03-07-2024 9:49 PM - edited 03-07-2024 9:50 PM
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Re: Oder not dispatched after 5 days
03-07-2024 9:51 PM
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Strange - I would give them a call in the morning.
Re: Oder not dispatched after 5 days
04-07-2024 3:11 PM
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@Hiyea Hi, we're aware of issues with the routers processed on 28th through to the 1st and is affecting your router dispatch too. I'm asked to advise you that they are working on the issue and sorting out the issue shortly.
Re: Oder not dispatched after 5 days
04-07-2024 4:52 PM
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Re: Oder not dispatched after 5 days
04-07-2024 5:08 PM
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I'm really sorry but I can't say exactly when because they're still looking into the issue. I do not suppose you have an old provider router you could use temporeally, who were you with?
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