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Order delayed

kclawson23
Newbie
Posts: 1
Registered: ‎24-01-2023

Order delayed

‎24-01-2023 3:21 PM

Hi, I placed a new order last Friday and got a text message the next day saying the order has been delayed. I am not sure what is causing the issue. Can someone check and confirm?

 

Thanks

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csmith94
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 398
Fixes: 31
Registered: ‎01-12-2020

Re: Order delayed

‎25-01-2023 4:42 PM

Hi there!

 

Thanks for reaching out over the forums, I'm sorry to hear your order has been delayed here. Looking over your account there was a slight issue getting your orders through but they're now going through and a committed date will be confirmed within the next 24 - 48 working hours. 

 Curtis Smith
 Plusnet Help Team
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