Order due for activiation today but stuck on ACTIVATING YOUR LINE

[#1]

Hello,

My order is due for activation today (9th).

I have my Plusnet equipment. The connection doesn't go online however and the order status shows as:

ACTIVATING YOUR LINEBroadband orders typically take a week to complete. Your broadband order should complete on (strCustActivationDate). Please note that this date can sometimes change. We'll let you know if this happens.

Any indication how long before my connection is online?

[#2]

it can take anytime up to 11:59pm, but me and another customer were also supposed to be activated yesterday but nothing happened, so I wouldn't hold your breath.

[#3]

Hiya @sundusroy, 

I have checked your order and it has been completed and you have an active connection. 

How has the connection been today? 

[#4]

All good now thanks, it became operational a few hours after my message.

[#5]

Fantastic news, woop!!  woop!! 

Get back to us if you need any further help, have a lovely weekend and keep toasty