Poor start

[#1]

So my contact started Friday 19th and now it’s the 21st and my router is not here nor my link for the £75 so I am not that happy as it’s the hole weekend with out internet and I am paying for something that I can not use. So what do I do they have said router will be here beginning of next week. They also said it would be here last week and it was not here. So what options have I got.

[#2]

Moderators Note

This topic has been moved from Broadband to My Order

[#3]

Your router left the warehouse last Tuesday and was sent using First Class post so it's very unusual for it not to have arrived

[#4]

Actually, I don't think that these sort of postal delays are unusual nowdays.

I have recently bought 3 different items on eBay in the past few weeks. All were sent via "Royal Mail 24", or "Royal Mail 48", (confirmed by the postage labels.

All 3 items arrived at least 3 days later than they should have. ☹️

Who knows how long the unspecific "First Class" takes now?

[#5]

Thank you

[#6]

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@Mr_Paul wrote:

Actually, I don't think that these sort of postal delays are unusual nowdays.

I have recently bought 3 different items on eBay in the past few weeks. All were sent via "Royal Mail 24", or "Royal Mail 48", (confirmed by the postage labels.

All 3 items arrived at least 3 days later than they should have. ☹️

Who knows how long the unspecific "First Class" takes now?

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There's nothing here to suggest any widespread problems. There certainly will be towards the end of the week though and after the Bank Holiday 😕

[#7]

I spoke to someone first thing and they are going to send another one out thank you for your help