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Problems with getting setup

FIXED
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,646
Thanks: 10,230
Fixes: 1,607
Registered: ‎21-04-2017

Re: Problems with getting setup

No problem at all @emdawn90, and cheers for the feedback. Smiley

I've e-mailed you back now, updating the ticket 221716344

If you have further issues or there's anything else you'd need help with, feel free to get back to me and I'll be happy to help.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
emdawn90
Dabbler
Posts: 16
Thanks: 6
Registered: ‎05-02-2022

Re: Problems with getting setup

Hi Gandalf,

Hoping you are able to help, when I signed up for this it was on the premise I’d get a £75 reward card. The card eventually came but there is only £50 on there? Are you able help please
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,646
Thanks: 10,230
Fixes: 1,607
Registered: ‎21-04-2017

Re: Problems with getting setup

Hi @emdawn90

I'm really sorry to see this. Would you be able to try calling the reward card team on 0344 879 1069 about that? They should be the best people to help but let me know how it goes and if you have any issues. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet