Reward card incentives a scam

[#1]

I switched from EE to PlusNet and set up the contract for broadband with a £75 reward card which I would receive in several months during the contract and the same for the mobile with £40. PlusNet are reneging saying that these were sent out a month later. Not true. I see that this is a regular occurrence.

[#2]

Same here.  I have also got the same cases. Even i had talked to the CS and they said they have already sent to me, but I m sure i havent got any e mail related to the Reward Card.

what a poor plusnet promise!!!!!! shame!!!!

[#3]

Hey there @mktong1982 

I have emailed this over to the other team, to find out whether we can auto redeem it for you. 

@PH4 I am sending this over to the previous agent to find out the response.