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Router not get arrived

woodallan390
Newbie
Posts: 1
Registered: ‎05-08-2022

Router not get arrived

‎05-08-2022 6:06 PM

My router was dispatched on Saturday 30th July but has not yet arrived (5/8/22). I am concerned as this is the end of the 5 working days and my broadband goes live on Monday so I need it ASAP as I work from home. Can someone please look into this?
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Baldrick1
Moderator
Moderator
Posts: 12,423
Thanks: 5,595
Fixes: 430
Registered: ‎30-06-2016

Re: Router not get arrived

‎05-08-2022 7:20 PM

Moderators Note

This topic has been moved from Broadband to My Order

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

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Gandalf
Community Gaffer
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Posts: 26,667
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Registered: ‎21-04-2017

Re: Router not get arrived

‎08-08-2022 5:41 PM

Hi there,

I'm really sorry to see your router's not arrived yet. 

Can you private message me your full address so I can make sure I'm sending a new one to the right address? 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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