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SIM not received

Connie12345
Newbie
Posts: 1
Registered: ‎01-04-2022

SIM not received

I ordered my new SIM card last Sunday and still not received.  I can't ring Plusnet as my previous provider has disconnected my phone.  Can anyone help please ?

1 REPLY 1
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: SIM not received

Hey there, thanks a lot for getting in touch and I'm really sorry to hear that. So that I can find the account, please can you send me a Private Message confirming your full name, and mobile number and postcode? 

 Adam
 Plusnet Help Team - Leeds