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STILL waiting on delivery of new fibre broadband router.....

Youngs42
Newbie
Posts: 1
Registered: ‎02-09-2021

STILL waiting on delivery of new fibre broadband router.....

‎02-09-2021 7:42 AM

Payment taken out of my account on 12/08/21 for new fibre broadband router, STILL not received this, bad customer service and support, can someone help?

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dvorak
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Re: STILL waiting on delivery of new fibre broadband router.....

‎02-09-2021 8:10 AM


Moderators Note


This topic has been moved from Fibre to My Order

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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LaurenB
Plusnet Help Team
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Registered: ‎07-12-2017

Re: STILL waiting on delivery of new fibre broadband router.....

‎02-09-2021 12:27 PM

Hiya @Youngs42, I am really sorry that you haven't received your router. I have now completed the order for you and have provided a further response relating to this here for you: https://www.plus.net/wizard/?p=view_question&id=217601278

 

I'm really sorry for the inconvenience caused in the meantime.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
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