Unlimited Fibre Extra

[#1]

How do I upgrade from Unlimited Fibre to Unlimited Fibre Extra.  Doesn't give me the option online.  All I get is a screen with my package on, and a box next to it saying keep this product.

[#2]

@Harro 

Ring the Customer Options Team on 0800 079 1133. This number tends to get answered quite quickly.

[#3]

Thanks Baldrick, I was hoping to just be able to do it online as im at work at the moment and cant ring them.  But if thats the only way, ill have to do it another time.  Thanks

[#4]

Hiya @Harro, I am sorry that you are having issues upgrading via your account. as @Baldrick1 mentioned, you'll need to give our Customer Options Team a call on the number provided to discuss this.

[#5]

Moderators Note
This topic has been moved from Fibre Broadband to My Order.