Upgrade to FTTC

[#1]

Thank You Mathew,
sorry I missed your call but it rang off as I was about to answer, if you could try calling back now I will sit next to my phone ready to answer.

I have a couple of options for other providers but they have the same problem of not being able to complete before the 19th due to a change showing on the Openreach system.

As it stands I would rather switch provider since I have more confidence in them but if you want to call and try to convince me otherwise please do.

Colin.

[#2]

Thanks for your time on the phone @ColinXSD 

As discussed I'm happy you're willing to give us another chance. 

I'll follow back up with you on Tuesday to make sure all is okay